It took me a while to decide on which ASP.NET hosting company to go
with to host this (and future) sites. It was often difficult to make fair
comparisons between company's plans being especially careful of all those
hidden costs lurking in the small print! In the end, after lots of
deliberation, I chose CrystalTech
based in Arizona, US. CrystalTech simply provided an ASP.NET 2.0 plan and
service that couldn't be matched here in NZ (a 25Mb Sql2005 database will
almost double your plan cost!).
The inspiration for writing this 'recommendation' however, is that I
had a problem with one of my email accounts not functioning and so I emailed
support. Two minutes later I received an email response with my tracking number
and a message saying that "… Our average response
time for the last eight hours is 15 minutes". Sure enough, 5 minutes later I
had an explanation and resolution.
Now that's service! I wouldn't have minded if it took 2, 4 or 8
hours to fix … it's the fact that I got an answer from a human being that made
sense! Compare that to talking to Telecom NZ when Jetstream (broadband) goes
down (which is often!), whereby after 20 minutes on hold you get some guy
trying to tell you that "… maybe the wiring in your house is
faulty!?!".